FAQs

Filling by hand presents human error, potentially contaminates and can be tedious and
time-consuming.

Filling by hand becomes fatiguing for employees. By using a filling machine, you will increase your throughput with less labor required and the filling consistency and accuracy are superior.

Most of our filling machines can be scaled with the exception of the ACFS-4000T. Below are some examples. We can also customize machines to cater to your specific needs.

*The CFS-1500C can start as a CFS-1000, then upgraded to a CFS-1500C

*For the pre-roll infusion machine, a carousel system can be added to increase throughput

*On the CFS-1000M, add a CMS-3000 Mobile Shot to increase throughput.

*The CFS-1000M and CCS-1000 can be wired together in tandem for one operator to be able to fill and cap simultaneously.

*A foot pedal can be added to the CFS-1000M,
in lieu of the module

Our machines fill within +/- 1%
of the set weight.
The correct temperature
must be set to accommodate
your type of oil.
Using automated filling equipment
can greatly improve the accuracy of your oil filling operation.

The repeatability rate ensures the most accurate dispensing possible…the lower the % the better!

Our machines are manufactured in
Tempe, AZ
U.S.A.
Replacement parts are in stock and can be shipped within
27 hours.

We can refer you to our partner leasing companies if you would like to lease our machines.

Buying new will guarantee your machine is top quality and servicing, when needed, is readily available.

When you purchase a used machine, make sure you will have access to timely service and replacement parts when you have a need.

Also, it is highly recommended you get maintenance records and SOPs for any used machines you purchase.

If your oil is formulated correctly, it won’t have any issues with our machines.

Our machines are designed to protect the integrity of your oil.

The vessel stirrer that comes with all filling machines keeps the oil moving around in the vessel, keeping the temperature even throughout.

Inside the pump on every machine, we have a cylinder pump (ceramic piston and sleeve) completely enclosed at all times until you press the run button.

You can add nitrogen into the vessel, and  have a weighted lid, and can put in an
air -take as well.

(Fluid Path below)

We will schedule a call to troubleshoot via phone first.

If it cannot be fixed via phone call, we will request you send the machine to us to be fixed (shipping is the responsibility of the customer).

If you would like us to send you a
*loaner* machine while your machine is being fixed,
we are happy to do so
(shipping is again, the responsibility of the customer).

Our tooling is universal and fits all standard mouthpieces with or without silicone.

If we cannot accommodate
the size of your mouthpiece,
we will design
and
build it for free.

With five [5]  ACFS-4000T machines and 1 CCS-18880T machine, the combined output can reach up to *18,000 filled and capped cartridges*
per hour
with just one operator.

Give us a call so we can discuss it.

We will need to know what temperature you are trying to run your oil at and what viscosity your oil is.

The thicker the oil,
the better it works with our machines

We can customize the filling machine to accommodate disposables.

Provide us samples of your disposables and we can evaluate them.

Upon your approval,
we would have a
3-5 week lead time
to complete the build.

No, our ACFS-4000T automatic machine works with the Bold or CCell injection molded trays.

Trays can be purchased through Credence.

Yes
we offer a riser for US$150.00
that adds 2”  of height
to accommodate
most disposables.

Yes

Yes

Our machines can be and have been
UL certified at the customer request.

Customer is responsible for the associated cost.

Credence Engineering follows GMP practices but is not currently certified.

We are currently in process of getting
GMP certification.

On our CCS-1000R capping machine,
the torque is not adjustable,
however there is a clutch on the capper and the speed is set to give you the correct amount of torque.

On the CCS-1500R capping machine, the torque is adjustable.

Yes,
our machines are compact and require a small footprint,
allowing more space for your production team’s projects.

The large vessel system is a separate purchase and can accept any filling machine except the automatic.

We are currently developing a removable vessel system for customers who produce small lots and use a variety of oils.

Yes, all machines can accommodate either.

*All types*

 Distillate, CO2, CBD, CO2 Infused, etc

Top Fill Cartridges, pens, disposables, pods, syringes, and tincture bottles
(except with CFS- 600T2).

Bottom Fill-septum piercing cartridges can be filled with our CFS-600T2 machine.

It can be built to your specific needs.

It is equipped with multi-purpose tooling that will work with almost every cap with or without silicone.

Yes!

The machine is based on a single pump cycle
and fixed pump speed.

o fill a 1.0g device,
you cycle it twice,
which is quite rapid.

As a family-owned and operated company,
we  continue to put our more than two [2] decades of experience to extremely good use.

Takomg every opportunity to improve, advance
and continue to pave the way for accurate and efficient
*True Short Path Systems*
for the Vaping Community.

We continually upgrade our products and offer the upgrades free of charge (the customer is responsible for shipping costs).

We accept wire transfers, Zelle – cash and credit cards with a 4.5% fee.

ACH transfers are not accepted.

 FedEx is our preferred
method of  shipping.

All shipping rates are calculated by FedEx and determined by the size, shape, and weight of the product.

Alternately, you may use your own shipping company and we will coordinate with them
for your convenience.

We offer a 10-day return policy on our cartridge-filling machines and other products.

Please contact us via phone or email with your name, order number, address, and machine model you ordered to start the return process.

Our company does not sell your information to any third parties.

Our website is 100% secure and we only ask for your contact information,
such as phone number and email,
so that we may contact you about your order.

All images and information on the website are either property of Credence Filling Systems or licensed.

When visiting our site, you are agreeing to appropriately use all content and follow all copyright laws.

If any image or content is found to be used without permission, legal action may be brought against the offender.